When to use Not Alone

In an unsafe or insecure situation, use Not Alone to contact your relatives or friends for immediate help.

For example when walking home at night, walking your dog or when exercising.

The purpose is for you to receive help quickly and discreetly in case of emergency.



How to use Not Alone

Download the application from your app market. Sign up by Facebook or e-mail. Add your contact persons in the app.

Start the app when needed. Unplug your headphones to send an alarm to your chosen contact person. A sms message that includes a map with your position will be sent to your activated contacts along with a help request.



Requirements for using Not Alone

  • Mobile coverage
  • Activated mobile positioning service
  • Headset connected to headphone jack




QUESTION: Does Not Alone work with Iphone 7?

ANSWER: Yes it does. Use the headset supplied with the phone using the lightning jack.


QUESTION: Can I listen to music while using the app?

ANSWER: Yes. Open your music app after you have started the Not Alone app and then you are able to listen to music. The Not Alone app will run in the background.


QUESTION: Does Not Alone guarantee that the sms will reach my contacts in an emergency?

ANSWER: Not Alone uses the SMS service which is based on best effort and does not have a 100% delivery guarantee.


QUESTION: In which countries is Not Alone available?

ANSWER: The current version of the app is only available in Sweden.